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ASQ TV Episode 3: Recalls and Quality

Recalls can be one of the most challenging aspects of the quality professional's job. In this episode, listen to Janet Raddatz discuss recall plans and prevention; learn about root cause analysis, a valuable tool in a recall plan; hear how the Ramaiah Institute in India used root cause analysis and other tools to provide better job placement for its MBA students; and get the latest on a yoga pants maker's attempts to get to the bottom of its recent recall.

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