A transmission failure was detected during road tests before the launch of a new VW light commercial vehicle. This team applied the 8D methodology, using DoE, Ishikawa diagram, priority matrix, finite elements analysis, simulations, and FMEA among other tools. As a result, the failure was solved and the launch date was met, avoiding 100 million euros in potential corporate losses, 7 million euros in potential warranty claims, and 3 million euros in million euros in machinery investment.
Get acquainted or reacquainted with the old and the new—quality tools, that is. "Building From the... [more]
Martin Rawls-Meehan, CEO, Reverie, says that quality doesn’t simply offer excellent product, it... [more]
Charlie Lanktree, CEO at Eggland's Best, explains how rigorous inspection and commitment to quality... [more]
David Cote, CEO at Honeywell, explains how continuous improvement must be channeled into the business to... [more]
This episode of ASQ focuses on certificates and certifications for professional development, career... [more]
Using Kaizen methods and having a clear solution in mind, Vinay Goyal, Product Stewardship Project Lead,... [more]
This Sime Darby team--2016 ITEA finalist--used DMAIC to reduce costs, waste, and meeting the company's... [more]
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]