Enterprise content management (ECM) systems help organizations keep important information safe and secure. In the June 2014 QP article, “Insurance Policy,” William Minckler, SharePoint program manager for the Ohio Department of Job and Family Services (ODJFS) wrote about how ODJFS, a government agency, designed, built and deployed an ECM system across multiple offices. In this video, Minckler discusses more about the project and how a well-implemented ECM system can help an organization improve overall quality. Read the QP article.
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