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Improving Delivery Health Index, Wipro Limited, New Delhi, India

Wipro measures operational health by composite health index comparing similar/diverse lines of business, and striving toward holistic delivery improvement. This project involved extensive DMAIC-based analytics and development of differentiated IT solutions transforming the client healthcare processes (superseding the defined MBO of business). The improved process realized $6 million in financial benefits for a client transforming its E2E business model.

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