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ISO 9001:2015: Your Big Questions Answered

Mark Ames, vice chair of the U.S. Technical Advisory Group to ISO Technical Committee 176 (TAG 176) and a U.S. expert to Working Group 22 on interpretations, provides background on why ISO 9001 is being revised and how the revised standard will align with other management system standards, including ISO 14001. This video also appears in the following ASQ Standards Channel topics:
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ISO 14001

ISO 9001:2015: Your Big Questions Answered
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