Keeping It Real
Marty Martin, Quality Advisor, FedEx, explains how ASQ instructors add enormous value to the learning process.
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Using Juggling to Understand Design of Experiments
After teaching design of experiments for some time, Bill Hooper realized students weren’t remembering... [more]
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Living the Tiny House Lifestyle
Karen Chaudiere describes how she and her husband are building a tiny house and transitioning to an... [more]
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Library Tutorial
In this informative segment, learn how the ASQ library is a great resource for your work and community ne... [more]
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New Competencies for the Quality Professional
Pat La Londe and Liz Keim oversaw research into the future of the quality professional. In this episode,... [more]
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ISO Transition Globally: The Final Six Months
Get tips and advice on smoothly implementing or transitioning to ISO 9001:2015. "Under the Wire", QP,... [more]
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Behavior Management Methodologies for Leaders
Paul Fjelsta and Patricia Floyd, President and Vice President, accomplir, Inc., discuss the ABC... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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ASQ TV Episode 8: Lean
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]