ASQ - The Global Voice of Quality
ASQ member Jim Navetta describes how he uses narrative and creative posters to help his team members understand the importance of quality.
Ivy Tech College
Martin Rawls-Meehan, CEO, Reverie, says that quality doesn’t simply offer excellent product, it increases sales. ASQ TV teamed up with The CEO Show... [more]
Ritz-Carlton’s Herve Humler, co-founder and president, describes how empowered employees lead to a solid quality culture and increased bottom-line... [more]
culture of quality
In this episode, ASQ TV defines and explains cost of quality, identifies its link with pricing and shows "unquality" at its finest.
cost of quality
Paul Kunder is a member of the U.S. Technical Advisory Group to ISO Technical Committee 176 (TAG 176). He was a U.S. representative for ISO/IEC TS... [more]
ISO 9001 certification
ISO 9001 revision
Whether you work in manufacturing, government, education, healthcare, or (of course) the service sector, you are called on to deliver services. The... [more]
Everyone will agree quality needs people with a creative spark. Six Sigma Black Belt, Saleh Karsou, discusses creativity within the quality team.
If you're new to quality, this episode is for you! Learn how to earn a higher salary, discover the seven basic quality tools, and help navigate the... [more]
new to quality
seven basic quality tools
Learn about the challenges of incorporating quality tools into healthcare, look at how one hospital implemented Six Sigma to improve patient... [more]
design of experiments
Quality Progress magazine editors created a quality tool personality quiz to celebrate members of the quality community during World Quality... [more]
World Quality Month