ASQ - The Global Voice of Quality
Stephen Hacker, founder, Transformation Systems International, discusses the need for quality professionals to become leaders for change, how the... [more]
culture of quality
leadership and management
service product quality
Stephen Hacker explains that process improvement is essential but not enough. We need to transform.
Learn more at http://asq.org/quality-progress/2... [more]
This episode is about elements of process improvement. A Mexican automotive parts manufacturer shares its improvement story. An expert in... [more]