Learn how an improvement team at Eurocross Assistance, an emergency response center in the Netherlands, reduced its work-in-process, increased client... [more]
Tags: case study client satisfaction Eurocross lean process improvement WIP work-in-process
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean projects work; how an emergency response center... [more]
Tags: BMW case study client satisfaction eric hayler Eurocross flow chart flowchart Jim Bossert Kaizen Event lean lean six sigma Master Black Belt Process process improvement six sigma Six Sigma Forum Magazine Value stream map waste reduction WIP work-in-process