Overview of the DMAIC Methodology
This five part series presents the generic DMAIC process improvement methodology. Part 1 provides some perspective and gives an overview of the methodology (the “Define phase is covered in other videos). Parts 2, 3, 4, and 5, cover “M”, “A”, “I”, and “C “, respectively.
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Using Juggling to Understand Design of Experiments
After teaching design of experiments for some time, Bill Hooper realized students weren’t remembering... [more]
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Tiered Visual Management, Line of Sight Metrics and...
Bryan Krieg, Six Sigma Black Belt, Genesis HealthCare System, explains the tiered visual management... [more]
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FMEA and Sensitivity Analysis
Eugene Bukowski, Senior Engineering Manager, GE Healthcare, describes sensitivity analysis, a new... [more]
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Around the World on a Bicycle, with Quality
While some of us only dream about quitting our jobs and traveling around the world, Sunil Kaushik did... [more]
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OpEx Waste Walks
Cathy Duquette, Executive Vice President, Nursing Affairs, Lifespan, explains the definition and benefit... [more]
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Keeping Life In Order, the Six Sigma Way
Certified Black Belt Kevin Holston discusses how he uses Six Sigma tools in his everyday life. As a... [more]
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Implementing a Continuous Improvement Program
Chris Moustakas, CEO, DevonWay, discusses the strategy behind implementing an org-wide continuous... [more]
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Appraisals and Reports
In this episode, learn why people dread performance appraisals and how to ensure you receive a good... [more]
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Quality Tools for Children (Part One)
Quality professionals use quality tools at work, but they can also use them successfully at home. ASQ... [more]
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ITEA Judges: Becoming Family
ITEA Master Scorekeeper and Master Trainer, Patti Trapp, explains the opportunities becoming a judge... [more]
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Why Continuous Improvement Teams Fail
In this episode, learn about continuous improvement teams: what they are, who should be on them, and... [more]
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Applying Agile Principles in a Non-IT Industry
Fabrice Bouchereau, Senior Systems Improvement Facilitator, ProcessZen Consulting, discusses how Agile,... [more]
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LSS Leadership and Grassroots Initiative Lead to Excell...
Gateway Technical College wanted to break silo thinking and promote a culture of excellence.... [more]
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ITEA Structure Leads to Results
Prashant Hoskote, Senior Director- Quality and Service Excellence, Max India Limited, discusses the role... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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ASQ TV Episode 8: Lean
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
