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Process Engineering, Humana Pharmacy Solutions-RightSource, Louisville, KY, USA

The RightSource Process Engineering team incorporated integrated model of lean, six sigma and PDCA to streamline the process and system gaps. Project utilized wide range of quality tools including 5 Whys, Pareto, FMEA, and Box Plots to identify process improvement opportunities. Rapid Process Improvement initiatives exceeded the baseline goal and resulted in 32% improvement in productivity and considerable reduction in costs.

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