Videos in category "At Work"

A Quality Journey Success Story

A Quality Journey Success Story

Quality is more than a profession or a series of tools. One quality professional says it is about... [more]

Using Quality Tools at Work and Home

Using Quality Tools at Work and Home

Yvonne Howze describes how she successfully uses quality tools in her professional and personal life,... [more]

Gift of Knowledge Transfer Leveraging Technology - Quality for Life Story

Gift of Knowledge Transfer Leveraging Technology - Quality for Life Story

ASQ member Manu Vora discusses how he utilizes technology like Google Hangouts and webinars to transfer... [more]

Quality for Life: Delivering Consistent Client Service

Quality for Life: Delivering Consistent Client Service

ASQ member Janice Rotchstein, chief quality officer for Edelman, discusses the proprietary client... [more]

Quality for Life: Reduce Downtime, Save Money

Quality for Life: Reduce Downtime, Save Money

Utilizing geometric dimensioning and tolerancing (GD&T), ASQ member Don MacCanon corrected issues... [more]

Quality for Life: Reducing Retained Surgical Equipment

Quality for Life: Reducing Retained Surgical Equipment

Using Pareto Charts and root cause analysis, along with other problem-solving skills, ASQ member Anantha... [more]

Quality for Life: Preventing Preventable Healthcare Harm

Quality for Life: Preventing Preventable Healthcare Harm

Using her mother's unfortunate preventable healthcare harm story as an example, ASQ member Patricia... [more]

Quality for Life: Psychic Pizza

Quality for Life: Psychic Pizza

ASQ member John Goodman, who specializes in customer care experience and research, discusses a concept... [more]

Quality for Life: Building a Talent Pipeline

Quality for Life: Building a Talent Pipeline

ASQ member Austin Lin talks about how his section is making a concerted effort to partner with a local... [more]

Quality for Life: The Process Whisperer™

Quality for Life: The Process Whisperer™

ASQ member Dave Harry discusses the importance of quality people skills and employee involvement when... [more]