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New To Quality

New To Quality

If you're new to quality, this episode is for you! Learn how to earn a higher salary, discover the seven... [more]

Align Objectives for Great Results

Align Objectives for Great Results

2016 International Team Excellence Award Finalist, “Complaint Busters” team, was awarded bronze-level... [more]

Big Data and the Quality Professional

Big Data and the Quality Professional

Quality professionals have a wonderful opportunity to use their skills within the world of big data. Jim... [more]

Taking Control of the Internet of Things

Taking Control of the Internet of Things

Jim Duarte, Principal, LJ Duarte and Associates Consulting, explains how the internet of things is... [more]

You Deliver a Service

You Deliver a Service

Whether you work in manufacturing, government, education, healthcare, or (of course) the service sector,... [more]

Benchmarking

Benchmarking

Today, we’ll learn the basics of benchmarking, review the recommended six phases of a successful... [more]