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Customer Experience and Employee Engagement Through LSS

Customer Experience and Employee Engagement Through LSS

Working for HSHS Medical Group at the time, Sarah Skeeters, Director of Operations, Springfield Clinic,... [more]

SR Offers Opportunities for Quality Professionals

SR Offers Opportunities for Quality Professionals

“Sustainability is the goal,” says Andrea Hoffmeier in this ASQTV interview. Hoffmeier, explains how... [more]

Quality in North America

Quality in North America

In this, the final chapter of the "Impact of Quality" series, we talk to two professionals, how they... [more]

Tiered Visual Management, Line of Sight Metrics and Value Stream Mapping

Tiered Visual Management, Line of Sight Metrics and Value Stream Mapping

Bryan Krieg, Six Sigma Black Belt, Genesis HealthCare System, explains the tiered visual management... [more]

FMEA and Sensitivity Analysis

FMEA and Sensitivity Analysis

Eugene Bukowski, Senior Engineering Manager, GE Healthcare, describes sensitivity analysis, a new... [more]

Quality in the UAE Pharmaceutical Sector

Quality in the UAE Pharmaceutical Sector

Ahmed Okba, warehouse manager, Modern Pharmaceutical Company, discusses the state of quality in the... [more]