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Kaizen, Buy-In and Efficiency

Kaizen, Buy-In and Efficiency

Using Kaizen methods and having a clear solution in mind, Vinay Goyal, Product Stewardship Project Lead,... [more]

SR and Quality: A Perfect Fit

SR and Quality: A Perfect Fit

Willy Vandenbrande, founder and president, QS Consult, tells quality professionals they are in a perfect... [more]

Checklists for Designing in Quality

Checklists for Designing in Quality

Nathan Soderborg, Principal Scientist, Exponent, describes a variety of checklists and how they work... [more]

Customer Experience and Employee Engagement Through LSS

Customer Experience and Employee Engagement Through LSS

Working for HSHS Medical Group at the time, Sarah Skeeters, Director of Operations, Springfield Clinic,... [more]

Don't Confuse Nonconformance, Corrective, and Preventive Actions

Don't Confuse Nonconformance, Corrective, and Preventive Actions

There are important differences between nonconformance, corrective, and preventive actions and the steps... [more]