• Share
  • Share
DMAIC Leads to Cost Reduction, Increased Revenue

DMAIC Leads to Cost Reduction, Increased Revenue

This Sime Darby team--2016 ITEA finalist--used DMAIC to reduce costs, waste, and meeting the company's... [more]

Lean, Change, and Invaluable People

Lean, Change, and Invaluable People

Scott McAllister, Vice President of Growth, Prosci, describes research detailing the direct correlation... [more]

Checklists for Designing in Quality

Checklists for Designing in Quality

Nathan Soderborg, Principal Scientist, Exponent, describes a variety of checklists and how they work... [more]

Understanding the Joint Commission's Robust Process Improvement Program

Understanding the Joint Commission's Robust Process Improvement Program

Joint Commission President and CEO Mark R. Chassin, M.D., explains the robust process improvement... [more]

Should Healthcare Organizations Use ISO 9001?

Should Healthcare Organizations Use ISO 9001?

Joint Commission President and CEO Mark R. Chassin, M.D., discusses whether the ISO 9001 standard can... [more]

Team Excellence for Genpact's Transforming Process Team

Team Excellence for Genpact's Transforming Process Team

Genpact's Transforming Order to Cash Process team in Johannesburg, South Africa, was placed in charge of... [more]