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2018 World Conference on Quality and Improvement

2018 World Conference on Quality and Improvement

The Innovation of You! Get ready for three exciting days full of inspiring presentations that focus... [more]

Implementing a Continuous Improvement Program

Implementing a Continuous Improvement Program

Chris Moustakas, CEO, DevonWay, discusses the strategy behind implementing an org-wide continuous... [more]

Managing Business Performance Through Metrics

Managing Business Performance Through Metrics

Fabrice Bouchereau, Senior Systems Improvement Facilitator, ProcessZen Consulting, discusses the... [more]

Influencing Public Policy with Data Analysis

Influencing Public Policy with Data Analysis

Chris McMillan, Senior Corporate Performance Analyst at City of Fayetteville, North Carolina, discusses... [more]

Big Data and the Quality Professional

Big Data and the Quality Professional

Quality professionals have a wonderful opportunity to use their skills within the world of big data. Jim... [more]

Benchmarking

Benchmarking

Today, we’ll learn the basics of benchmarking, review the recommended six phases of a successful... [more]