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SR and Quality: A Perfect Fit

SR and Quality: A Perfect Fit

Willy Vandenbrande, founder and president, QS Consult, tells quality professionals they are in a perfect... [more]

Soft Skills

Soft Skills

In this episode of ASQTV, we take a look at the concepts of Theory X and Theory Y, and learn about the... [more]

The Management System: ISO 9001:2015

The Management System: ISO 9001:2015

John Vandenbemden, CEO, Q-Met-Tech, discusses the ISO 9001:2015 revision, and the transition process... [more]

Customer Experience and Employee Engagement Through LSS

Customer Experience and Employee Engagement Through LSS

Working for HSHS Medical Group at the time, Sarah Skeeters, Director of Operations, Springfield Clinic,... [more]

Don't Confuse Nonconformance, Corrective, and Preventive Actions

Don't Confuse Nonconformance, Corrective, and Preventive Actions

There are important differences between nonconformance, corrective, and preventive actions and the steps... [more]