值得庆祝的月份!世界质量月到了! [post_title] => ASQ TV第11集:世界质量月 [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv%e7%ac%ac11%e9%9b%86%ef%bc%9a%e4%b8%96%e7%95%8c%e8%b4%a8%e9%87%8f%e6%9c%88 [to_ping] => [pinged] => [post_modified] => 2016-07-07 14:15:43 [post_modified_gmt] => 2016-07-07 19:15:43 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=1128 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [103] => WP_Post Object ( [ID] => 1125 [post_author] => 1 [post_date] => 2013-11-05 12:00:26 [post_date_gmt] => 2013-11-05 18:00:26 [post_content] => ¡Es hora de brindar... por usted! ¡Este es el Mes mundial de la calidad! [post_title] => Episodio 11 de ASQ TV: Mes mundial de la calidad [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => episodio-11-de-asq-tv-mes-mundial-de-la-calidad [to_ping] => [pinged] => [post_modified] => 2016-07-07 13:55:25 [post_modified_gmt] => 2016-07-07 18:55:25 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=1125 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [104] => WP_Post Object ( [ID] => 1055 [post_author] => 1 [post_date] => 2013-10-15 12:00:23 [post_date_gmt] => 2013-10-15 17:00:23 [post_content] => Conozca qué requiere un equipo para tener éxito y así alcanzar metas y obtener resultados. Aprenda qué es lo que hace que un equipo de trabajo alcance exitosamente metas y entregue resultados. [post_title] => Episodio 10 de ASQ TV: Equipos y trabajo en equipo [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => episodio-10-de-asq-tv-equipos-y-trabajo-en-equipo [to_ping] => [pinged] => [post_modified] => 2016-07-07 13:58:16 [post_modified_gmt] => 2016-07-07 18:58:16 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=1055 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [105] => WP_Post Object ( [ID] => 1058 [post_author] => 1 [post_date] => 2013-10-15 12:00:18 [post_date_gmt] => 2013-10-15 17:00:18 [post_content] => 了解一个团队凭借什么才能成功地完成工作目标,并交付成果。 [post_title] => ASQ TV第10集:团队与团队合作 [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv%e7%ac%ac10%e9%9b%86%ef%bc%9a%e5%9b%a2%e9%98%9f%e4%b8%8e%e5%9b%a2%e9%98%9f%e5%90%88%e4%bd%9c [to_ping] => [pinged] => [post_modified] => 2016-07-07 14:15:50 [post_modified_gmt] => 2016-07-07 19:15:50 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=1058 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [106] => WP_Post Object ( [ID] => 1041 [post_author] => 3 [post_date] => 2013-10-07 10:59:50 [post_date_gmt] => 2013-10-07 15:59:50 [post_content] =>   Vea la entrevista con uno de los equipos ganadores de la Competencia Internacional de Trabajo en Equipo ASQ 2013. El equipo de Continental Guadalajara de Tlajomulco de Zuñiga, México, alcanzó el nivel bronce en la competencia. El equipo de Mejora Continua de Continental Guadalajara Commercial  Vehicles, resolvió un problema con unos medidores que resultó en ahorros anuales por más de $400,000 de incremento en el inventario de producción. Conozca más sobre la Competencia Internacional de Trabajo en Equipo, cómo participar o ser juez. [post_title] => Finalistas de la Competencia Internacional de Trabajo en Equipo: Continental Guadalajara [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => finalistas-de-la-competencia-internacional-de-trabajo-en-equipo-continental-guadalajara [to_ping] => [pinged] => [post_modified] => 2016-06-14 11:18:33 [post_modified_gmt] => 2016-06-14 16:18:33 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=1041 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [107] => WP_Post Object ( [ID] => 1008 [post_author] => 1 [post_date] => 2013-09-24 12:00:33 [post_date_gmt] => 2013-09-24 17:00:33 [post_content] => 本集介绍流程改进元素。一家墨西哥汽车零件制造商将同我们分享他们的改进经历。一位转型思维方式领域的专家将带领我们超越标准化和问题解决。一支摇滚乐队会将他们对流程改进的诠释告诉我们。 [post_title] => ASQ TV第9集:流程改进 [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv%e7%ac%ac9%e9%9b%86%ef%bc%9a%e6%b5%81%e7%a8%8b%e6%94%b9%e8%bf%9b [to_ping] => [pinged] => [post_modified] => 2016-07-07 14:16:06 [post_modified_gmt] => 2016-07-07 19:16:06 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=1008 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [108] => WP_Post Object ( [ID] => 1010 [post_author] => 1 [post_date] => 2013-09-24 12:00:24 [post_date_gmt] => 2013-09-24 17:00:24 [post_content] => En este episodio hablaremos del mejoramiento de procesos. Un, fabricante mexicano de piezas automotrices, nos cuenta su historia de mejoramiento. Un experto en pensamiento transformacional nos hace ver más allá de la estandarización y la solución de problemas. Una banda de rock nos deleita con su interpretación del mejoramiento de procesos. [post_title] => Episodio 9 de ASQ TV: Mejoramiento de procesos [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => episodio-9-de-asq-tv-mejoramiento-de-procesos [to_ping] => [pinged] => [post_modified] => 2016-07-07 13:57:56 [post_modified_gmt] => 2016-07-07 18:57:56 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=1010 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [109] => WP_Post Object ( [ID] => 984 [post_author] => 1 [post_date] => 2013-09-03 11:20:57 [post_date_gmt] => 2013-09-03 16:20:57 [post_content] => 在本集中,我们将学习何为大道至简!我们将介绍精益的方方面面:什么是精益以及是什么让精益项目行之有效;一个应急响应中心如何利用精益提高效率;如何使用重要精益工具价值流程图;以及如何利用精益更好地安排家庭生活。 [post_title] => ASQ TV第8集:精益基础知识 [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv%e7%ac%ac8%e9%9b%86%ef%bc%9a%e7%b2%be%e7%9b%8a%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86 [to_ping] => [pinged] => [post_modified] => 2016-07-07 14:16:42 [post_modified_gmt] => 2016-07-07 19:16:42 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=984 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [110] => WP_Post Object ( [ID] => 983 [post_author] => 1 [post_date] => 2013-09-03 11:20:56 [post_date_gmt] => 2013-09-03 16:20:56 [post_content] => En este episodio, ¡descubra por qué menos es más! Hablaremos de todo lo relativo a lean: Qué son los proyectos lean y qué los hace funcionar; cómo un centro de emergencias utilizó lean para mejorar la eficiencia; cómo usar los mapas de flujo de valor, una herramienta clave en los proyectos lean, y cómo puede usar lean para organizar mejor su vida personal. [post_title] => Episodio 8 de ASQ TV: Los principios de Lean [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => episodio-8-de-asq-tv-los-aspectos-basicos-de-los-proyectos-ajustados-los-principios-de-lean [to_ping] => [pinged] => [post_modified] => 2016-07-07 13:59:29 [post_modified_gmt] => 2016-07-07 18:59:29 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=983 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [111] => WP_Post Object ( [ID] => 956 [post_author] => 1 [post_date] => 2013-08-13 11:29:03 [post_date_gmt] => 2013-08-13 16:29:03 [post_content] => Este episodio se centra en la innovación: qué es la innovación y cuál es el papel que juega en la calidad. Conozca una organización de la India que usó un modelo de gestión innovador para revertir la situación de quiebra de una unidad de negocios. Descubra cómo el ciclo de gestión de innovación puede impulsar la innovación en su organización y cómo autoevaluarse para saber cuál es su rol en el proceso de innovación. [post_title] => Episodio 7 de ASQ TV: Innovación y calidad [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => episodio-7-de-asq-tv-innovacion-y-calidad [to_ping] => [pinged] => [post_modified] => 2016-07-07 13:57:41 [post_modified_gmt] => 2016-07-07 18:57:41 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=956 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [112] => WP_Post Object ( [ID] => 955 [post_author] => 1 [post_date] => 2013-08-13 11:29:01 [post_date_gmt] => 2013-08-13 16:29:01 [post_content] => 本集我们将关注创新:了解创新的概念以及创新对质量所起的作用。另外,我们还要介绍印度一家企业的业务部门是如何使用创新管理模式扭亏为盈的。学习创新管理周期能快速启动您所在机构的创新,并通过进行自我评估来确定自己在创新过程中所扮演的角色。 [post_title] => ASQ TV第7集:创新与质量 [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv%e7%ac%ac7%e9%9b%86%ef%bc%9a%e5%88%9b%e6%96%b0%e4%b8%8e%e8%b4%a8%e9%87%8f [to_ping] => [pinged] => [post_modified] => 2016-07-07 14:16:50 [post_modified_gmt] => 2016-07-07 19:16:50 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=955 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [113] => WP_Post Object ( [ID] => 895 [post_author] => 1 [post_date] => 2013-07-16 16:09:42 [post_date_gmt] => 2013-07-16 21:09:42 [post_content] => 在本集 ASQ TV 中,我们采访 了 ASQ 前任主席 Jim Rooney 先生。他与我们 讨论了获取职业认证的价值所在、职业认证与 证书的区别以及如何选择适合您的职业认证。 我们会听取 ASQ 职业认证持有人讲述这些认证 如何帮助了他们的事业;同时,我们还将会学 习一些能帮助您准备认证考试的学习策略。 [post_title] => ASQ TV 第 6 集:认证说明 [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv-%e7%ac%ac-6-%e9%9b%86%ef%bc%9a%e8%ae%a4%e8%af%81%e8%af%b4%e6%98%8e [to_ping] => [pinged] => [post_modified] => 2016-07-07 14:16:56 [post_modified_gmt] => 2016-07-07 19:16:56 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=895 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [114] => WP_Post Object ( [ID] => 893 [post_author] => 1 [post_date] => 2013-07-16 12:04:45 [post_date_gmt] => 2013-07-16 17:04:45 [post_content] => En este episodio de ASQ TV, conversamos con Jim Rooney, expresidente de ASQ, quien nos habla del valor de obtener certificaciones profesionales, la diferencia entre estas y un certificado, y cómo elegir la certificación correcta. Personas certificadas de ASQ hablan de cómo les ayudaron las certificaciones en sus carreras, y aprenderemos algunas estrategias de estudio para prepararnos para un examen. [post_title] => Episodio 6 de ASQ TV: Certificaciones [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => episodio-6-de-asq-tv-certificaciones [to_ping] => [pinged] => [post_modified] => 2016-07-07 13:57:31 [post_modified_gmt] => 2016-07-07 18:57:31 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=893 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [115] => WP_Post Object ( [ID] => 782 [post_author] => 1 [post_date] => 2013-06-18 11:53:42 [post_date_gmt] => 2013-06-18 16:53:42 [post_content] =>

En este episodio, los asistentes al Congreso Mundial de ASQ sobre Calidad y Mejoramiento hablan sobre la profesión dedicada a la calidad en la actualidad y lo que el futuro le depara. Un nuevo proyecto de investigación de ASQ nos muestra el estado mundial actual de la calidad. Familiarícese nuevamente con las gráficas de control. Y un personaje de Quality Progress hace su primera aparición en televisión.

Las gráficas de control: http://asq.org/learn-about-quality/data-collection-analysis-tools/overview/control-chart.html

[post_title] => ASQ TV: El estado de la profesión dedicada a la calidad [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv-el-estado-de-la-profesion-dedicada-a-la-calidad [to_ping] => [pinged] => [post_modified] => 2016-07-07 13:56:53 [post_modified_gmt] => 2016-07-07 18:56:53 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=782 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [116] => WP_Post Object ( [ID] => 784 [post_author] => 1 [post_date] => 2013-06-18 11:51:46 [post_date_gmt] => 2013-06-18 16:51:46 [post_content] => 在本集中,ASQ世界质量与质量提升大会的与会者将探讨质量行业的现状以及未来发展趋势。一项新的ASQ研究计划为我们揭示了全球质量现状。重新认识控制图。一位《Quality Progress》杂志人物将首次在荧屏上亮相。 [post_title] => ASQ TV:质量行业的现状 [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv%ef%bc%9a%e8%b4%a8%e9%87%8f%e8%a1%8c%e4%b8%9a%e7%9a%84%e7%8e%b0%e7%8a%b6 [to_ping] => [pinged] => [post_modified] => 2016-07-07 14:17:08 [post_modified_gmt] => 2016-07-07 19:17:08 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=784 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [117] => WP_Post Object ( [ID] => 735 [post_author] => 1 [post_date] => 2013-05-21 11:25:21 [post_date_gmt] => 2013-05-21 16:25:21 [post_content] => 在本集ASQ TV中,我们将对当前和未来的  供应链进行定义,对成功供应链不可或缺  的主要元素进行探索,并对来自Chemonics  International的最佳实践案例进行细致分析 [post_title] => ASQ TV:供应链 [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv%ef%bc%9a%e4%be%9b%e5%ba%94%e9%93%be [to_ping] => [pinged] => [post_modified] => 2016-07-07 14:17:37 [post_modified_gmt] => 2016-07-07 19:17:37 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=735 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [118] => WP_Post Object ( [ID] => 736 [post_author] => 1 [post_date] => 2013-05-21 11:25:08 [post_date_gmt] => 2013-05-21 16:25:08 [post_content] => En este episodio de ASQ TV, definimos la cadena de suministro en el presente y para el futuro, identificamos los principales elementos de una cadena de suministro exitosa y analizamos una buena práctica de Chemonics International. [post_title] => ASQ TV: Cadenas de suministro [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv-cadenas-de-suministro [to_ping] => [pinged] => [post_modified] => 2016-07-07 13:57:02 [post_modified_gmt] => 2016-07-07 18:57:02 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=736 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [119] => WP_Post Object ( [ID] => 673 [post_author] => 1 [post_date] => 2013-04-23 12:59:37 [post_date_gmt] => 2013-04-23 17:59:37 [post_content] => Retirar los productos del mercado puede ser uno de los mayores retos para un profesional de calidad. En este episodio, Janet Raddatz nos hablará sobre los planes y la prevención del retiro de productos; aprenderemos sobre el análisis de la causa raíz, una valiosa herramienta para un plan de retiro de productos; sabremos cómo el Instituto Ramaiah de la India aplicó el análisis de la causa raíz y otras herramientas para mejorar el posicionamiento de sus estudiantes del MBA en puestos de trabajo; finalmente, conoceremos cuáles fueron los intentos de un fabricante de pantalones de yoga en su más reciente retiro de producto. [post_title] => Episodio 3 de ASQ TV: Retiro de productos del mercado y calidad [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => episodio-3-de-asq-tv-retiro-de-productos-del-mercado-y-calidad [to_ping] => [pinged] => [post_modified] => 2016-07-07 13:57:08 [post_modified_gmt] => 2016-07-07 18:57:08 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=673 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [120] => WP_Post Object ( [ID] => 684 [post_author] => 1 [post_date] => 2013-04-23 12:42:00 [post_date_gmt] => 2013-04-23 17:42:00 [post_content] => 对从事产品质量工作的人来说,召回可能是其工 作中最具挑战性的一个方面。在本集中,我们将 聆听Janet Raddatz探讨召回计划和预防措施;学 习召回计划中非常有用的一个工具 – 根本原因 分析法;了解印度Ramaiah Institute研究所如何 利用根本原因分析法以及其他工具,为其MBA学生 提供更好的就业安置;以及一家瑜伽裤制造商查 找导致其最近召回事件原因的最新进展。 [post_title] => ASQ TV召回与产品质量 [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv%e5%8f%ac%e5%9b%9e%e4%b8%8e%e4%ba%a7%e5%93%81%e8%b4%a8%e9%87%8f [to_ping] => [pinged] => [post_modified] => 2016-07-07 14:17:45 [post_modified_gmt] => 2016-07-07 19:17:45 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=684 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [121] => WP_Post Object ( [ID] => 598 [post_author] => 1 [post_date] => 2013-03-19 12:05:43 [post_date_gmt] => 2013-03-19 17:05:43 [post_content] => 本期的ASQ TV节目将探讨质量文化。《Making Change Work》作者Brien Palmer将 为我们整体讲述质量文化的组成部分及其重要 性。Monroe Clinic通过自身文化变革,最终发 展成一个更精简的医疗机构。Kaizen(持续改 善)在质量文化中起着重要的作用。http://asq.org/quality-progress/2012/05/change-management/make-the-leap.html [post_title] => ASQ TV第二集 – 质量文化 [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => china2 [to_ping] => [pinged] => [post_modified] => 2016-07-07 14:17:52 [post_modified_gmt] => 2016-07-07 19:17:52 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=598 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [122] => WP_Post Object ( [ID] => 600 [post_author] => 1 [post_date] => 2013-03-19 12:04:42 [post_date_gmt] => 2013-03-19 17:04:42 [post_content] => Este episodio de ASQ TV habla sobre la cultura de la calidad. Brien Palmer, autor de Making Change Work (Haga que el cambio funcione en su rganización), nos da una visión general de los componentes de una cultura de la calidad y su importancia. Un cambio en la cultura de la Clínica Monroe agiliza a ese centro de atención médica. Y el Kaizen (mejoramiento continuo) tiene un importante papel en la cultura de la calidad. Jean Harvey article: http://asq.org/quality-progress/2012/05/change-management/make-the-leap.html [post_title] => Episodio 2 de ASQ TV: Cultura de la calidad [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => episodio-2-de-asq-tv-cultura-de-la-calidad [to_ping] => [pinged] => [post_modified] => 2016-07-07 13:57:15 [post_modified_gmt] => 2016-07-07 18:57:15 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=600 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [123] => WP_Post Object ( [ID] => 508 [post_author] => 1 [post_date] => 2013-02-19 10:21:25 [post_date_gmt] => 2013-02-19 16:21:25 [post_content] => 产品质量与顾客体验相辅相成缺一不可。聆听电子工业巨头西门子公司讲述其如何将产 品质量与顾客体验融入公司的组织结构,以维持高水准的客户服务。观察一家亚洲啤酒酿 造公司如何为了解客户的真正需求,而定制开发了质量功能部署工具。同时了解另外一种 可以被用来分析您的顾客需求的质量工具:顾客心声表。 [post_title] => ASQ TV第一集 顾客体验 [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv%e7%ac%ac%e4%b8%80%e9%9b%86-%e9%a1%be%e5%ae%a2%e4%bd%93%e9%aa%8c [to_ping] => [pinged] => [post_modified] => 2017-03-03 14:52:48 [post_modified_gmt] => 2017-03-03 20:52:48 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=508 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [124] => WP_Post Object ( [ID] => 499 [post_author] => 1 [post_date] => 2013-02-19 09:59:47 [post_date_gmt] => 2013-02-19 15:59:47 [post_content] => La calidad y la experiencia del cliente van de la mano. Conozca la manera en que la empresa más grande de electrónica, Siemens Industry, une ambos elementos en toda su organización para mantener altos niveles de servicio al cliente. Vea cómo una cervecería en Asia personalizó la implantación del sistema de calidad para comprender qué es lo que desean sus clientes. También, conozca sobre otra herramienta de calidad que puede usar para analizar las necesidades de sus clientes: el cuadro “la voz del cliente”. [post_title] => ASQ TV EP 1 La Experiencia del Cliente [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => asq-tv-ep-1-la-experiencia-del-cliente [to_ping] => [pinged] => [post_modified] => 2016-07-07 13:57:26 [post_modified_gmt] => 2016-07-07 18:57:26 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=499 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) ) [post_count] => 125 [current_post] => -1 [in_the_loop] => [post] => WP_Post Object ( [ID] => 4461 [post_author] => 85 [post_date] => 2017-04-11 12:00:49 [post_date_gmt] => 2017-04-11 17:00:49 [post_content] => Terry Jones, founder of Travelocity, discusses the importance of voice of customer in building quality into the service. [post_title] => Terry Jones, Founding CEO, Travelocity: Voice of the Customer Leads to Quality and Revenue [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => closed [post_password] => [post_name] => voice-of-the-customer-leads-to-quality-and-revenue [to_ping] => [pinged] => [post_modified] => 2017-04-11 13:09:20 [post_modified_gmt] => 2017-04-11 18:09:20 [post_content_filtered] => [post_parent] => 0 [guid] => http://videos.asq.org/?p=4461 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [comment_count] => 0 [current_comment] => -1 [found_posts] => 125 [max_num_pages] => 0 [max_num_comment_pages] => 0 [is_single] => [is_preview] => [is_page] => [is_archive] => 1 [is_date] => [is_year] => [is_month] => [is_day] => [is_time] => [is_author] => [is_category] => [is_tag] => [is_tax] => 1 [is_search] => [is_feed] => [is_comment_feed] => [is_trackback] => [is_home] => [is_404] => [is_embed] => [is_paged] => [is_admin] => [is_attachment] => [is_singular] => [is_robots] => [is_posts_page] => [is_post_type_archive] => [query_vars_hash:WP_Query:private] => 77791c17d5aecea22efd9a4b963b07d2 [query_vars_changed:WP_Query:private] => [thumbnails_cached] => [stopwords:WP_Query:private] => [compat_fields:WP_Query:private] => Array ( [0] => query_vars_hash [1] => query_vars_changed ) [compat_methods:WP_Query:private] => Array ( [0] => init_query_flags [1] => parse_tax_query ) ) --> Translated Video - ASQTV
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Terry Jones, Founding CEO, Travelocity: Voice of the Customer Leads to Quality and Revenue

Terry Jones, Founding CEO, Travelocity: Voice of the Customer Leads to Quality and Revenue

Terry Jones, founder of Travelocity, discusses the importance of voice of customer in building quality... [more]

QP薪酬调查

QP薪酬调查

在本期ASQ TV中,我们将提出QP年度薪酬调查报告的一些重点,包括美国质量专业人员的平均薪酬以及持有证书对薪酬的影响。 [more]

Encuesta de salarios de QP

Encuesta de salarios de QP

En este episodio de ASQ TV, mostramos los resultados de la encuesta anual de salarios de QP, incluido el... [more]

Carreras

Carreras

En este episodio de ASQ TV, hablaremos de las carreras profesionales: los roles actuales y futuros de... [more]

职业

职业

在本集ASQ TV中,我们将讨论有关职业的话题: 质 量审计师现在和将来的职责、如何进行职业审计以 及决定是否要成为一名咨询顾问。   "Advanced Quality Auditing"... [more]

世界质量月

世界质量月

质量关乎可靠性、改善,还有乐趣? 是的! 乐趣是2016年世界质量月的非正式主题! 世界质量月是于11月为质量专家和质量团体举办的年度盛事 Sunil Kaushik's Travel Blog:... [more]