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Quality Management Principles: Driving Factors in ISO 9001 Revision

John E. “Jack” West is a long-time member of the U.S. Technical Advisory Group to ISO Technical Committee 176 (TAG 176), a former TAG 176 chair and a current member of international strategic committees that work to define and guide the standard revision process. West explains what the quality management principles are, why they're important in implementing ISO 9001 and offers additional advice for organizations preparing to transition to ISO 9001:2015.

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