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The Difference Between Quality Theory and Practice

Bev Daniels, Director, Operational Excellence and Master Black Belt, IDEXX Laboratories, suggests quality professionals revisit W. Edwards Deming's work on enumerative and analytic studies. "On the Distinction Between Enumerative and Analytic Surveys" by W. Edwards Deming Note: The conference mentioned at the end of this video is the 2015 ASQ World Conference on Quality and Improvement.

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