TV Guide

Released Videos Future Videos

Quality and Technology
June 21, 2018
The Hidden Factory
June 5, 2018
ISO 9004, the ISO 9000 Family and Supporting Resources
May 30, 2018
Feedback in Product Management and Professional Services
May 22, 2018
New Competencies for the Quality Professional
May 15, 2018
A Quality Journey Success Story
May 8, 2018
Big Data
April 30, 2018
Quality and Work, Quality at Home
April 24, 2018
Using Juggling to Understand Design of Experiments
April 17, 2018
Living the Tiny House Lifestyle
April 10, 2018
ISO Transition Globally: The Final Six Months
April 3, 2018
Behavior Management Methodologies for Leaders
March 26, 2018
Closing the Leadership Gap
March 19, 2018
Utilizing 5S in Everyday Life
March 13, 2018
Why Continuous Improvement Teams Fail
March 5, 2018
Applying Agile Principles in a Non-IT Industry
February 26, 2018
LSS Leadership and Grassroots Initiative Lead to Excellence
February 21, 2018
Baldrige Criteria and Winners
February 7, 2018
Coaching Your Staff Into a CI Mindset
January 31, 2018
Implementing a Continuous Improvement Program
January 24, 2018
A New Approach to Achieving Organizational Success
January 10, 2018
ISO 9000 and Audits
January 3, 2018
Managing Business Performance Through Metrics
December 20, 2017
Quality Gurus
December 6, 2017
Managing Supplier Social Responsibility: On-site Audits
November 29, 2017
Effective Communication Using Quality Tools
November 15, 2017
Innovation and Process Approach
October 31, 2017
Transitioning: Advantages, Expected Investment and Advice
October 24, 2017
Quality in the Age of Intelligent Healthcare
October 17, 2017
Likert Scales and Data Analysis
October 3, 2017
Influencing Public Policy with Data Analysis
September 27, 2017
ISO 9001:2015: Global Impact (English)
September 20, 2017
New To Quality
September 19, 2017
ISO 9001 Check-in
September 19, 2017
Cost of Quality
September 18, 2017
Integrating Management Systems
September 18, 2017
Align Objectives for Great Results
September 12, 2017
Supply Chain Management: Building a Stronger Supply Chain
September 5, 2017
Change to Lean Six Sigma Helps Manufacturer Reap Benefits
August 22, 2017
Smart Manufacturing and the Future of Technology in Manufacturing
August 15, 2017
Standards and Auditing
August 8, 2017
Voice of the Customer: Connecting Through Emotion and Quality
August 1, 2017
You Deliver a Service
July 25, 2017
Benchmarking
July 18, 2017
The Voice of the Customer
July 11, 2017
Quality Tools—Seven Old and Seven New
July 4, 2017
Martin Rawls-Meehan: Reverie Sleeps Better at Night Offering Quality Bed Systems
June 27, 2017
David Cote, Honeywell: The Importance of Continuous Improvement
June 13, 2017
Certification Prep
June 6, 2017
Kaizen, Buy-In and Efficiency
May 30, 2017
DMAIC Leads to Cost Reduction, Increased Revenue
May 24, 2017
Jo Ann Jenkins, AARP: Service Quality, the Baldrige Framework, and Change
May 17, 2017
Ralph de la Vega, Vice Chairman, AT&T: The Golden Age of Quality
May 9, 2017
Root Cause Analysis
May 3, 2017
Lean, Change, and Invaluable People
April 25, 2017
SR and Quality: A Perfect Fit
April 18, 2017
Terry Jones, Founding CEO, Travelocity: Voice of the Customer Leads to Quality and Revenue
April 11, 2017
Soft Skills
April 4, 2017
The Management System: ISO 9001:2015
March 28, 2017
Checklists for Designing in Quality
March 21, 2017
Customer Experience and Employee Engagement Through LSS
February 21, 2017
Corrective and Preventive Action and Knowing the Difference
February 14, 2017
SR Offers Opportunities for Quality Professionals
January 31, 2017
Sherlock Holmes and the Case of Quality Methods
January 24, 2017
Becoming—and Remaining—An Engaged Company
January 17, 2017

Process Mapping
July 3, 2018
Technology: Self-Driving Cars
September 4, 2018
The Utility Industry Embraces Quality
September 18, 2018
Customer Journey Maps: Catalyzing Customer Focus
September 25, 2018
Change Management
October 2, 2018
Transforming to a Risk Intelligence Enabled Organization
October 23, 2018
FDA and Risk
November 6, 2018
Cause and Effect
December 4, 2018