While quality can be used in any industry, each sector presents its own intricacies and challenges when implementing it. Bob Hoglund, an educational quality consultant, explains the unique characteristics of education quality systems and provides his thoughts on the benefits of integrating quality tools for use in the day-to-day classroom.
In this episode of ASQTV, we take a look at the concepts of Theory X and Theory Y, and learn about the... [more]
John Vandenbemden, CEO, Q-Met-Tech, discusses the ISO 9001:2015 revision, and the transition process... [more]
Nathan Soderborg, Principal Scientist, Exponent, describes a variety of checklists and how they work... [more]
2016 International Team Excellence Award Finalist, “Complaint Busters” team, was awarded bronze-level... [more]
Working for HSHS Medical Group at the time, Sarah Skeeters, Director of Operations, Springfield Clinic,... [more]
There are important differences between nonconformance, corrective, and preventive actions and the steps... [more]
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]