ASQ Learning Management System Update
Learn about the updated features of the new learning management system (LMS), implemented to improve your experience.
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Voice of the Customer and Internet of Things
Your voice of the customer (VOC) data is an essential tool for engaging your customers, enhancing their... [more]
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Medical Mondays Week 1 | Keynote Presentation:...
The series kicks off with an interactive keynote session offering a comprehensive view of the role... [more]
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Medical Mondays Week 2 - Live Panel Discussion |...
The second week of the series kicks off with a panel addressing how to balance leading teams, ensuring... [more]
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Medical Mondays Week 2 - Using A3 Thinking to Reduce...
Speakers: • Scott Warren, Organizational Consultant, Performance Excellence, Davis Medical Center •... [more]
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Medical Mondays Week 2 - Deploying Staff Safely to...
Speaker: Sharon Croteau, MHS, VHA-CM, LSSMBB-c, Improvement Coordinator, VA New England Health Care Syste... [more]
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Medical Mondays Week 2 - Safety of the Blood Supply
Speaker: Christine Bales, BS, MT (ASCP) I, CQA (ASQ), Vice President, Consulting and Global Services,... [more]
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Medical Mondays Week 3 - Live Panel Discussion |...
The third week's discussion centers on one of the biggest contributors to medical industry... [more]
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Medical Mondays Week 3 - Overcoming Resistance: Change...
Speaker: Dawn Allbee, Executive Director Customer Engagement, Joint Commission Center for Transforming He... [more]
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Medical Mondays Week 3 - Lean & Six Sigma Success...
Speaker: Sandy Furterer, Associate Professor & Department Chair, Department of Engineering... [more]
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Voice of the Customer and Internet of Things
Your voice of the customer (VOC) data is an essential tool for engaging your customers, enhancing their... [more]
-
Medical Mondays Week 1 | Keynote Presentation:...
The series kicks off with an interactive keynote session offering a comprehensive view of the role... [more]
-
Medical Mondays Week 2 - Live Panel Discussion |...
The second week of the series kicks off with a panel addressing how to balance leading teams, ensuring... [more]
-
Medical Mondays Week 2 - Using A3 Thinking to Reduce...
Speakers: • Scott Warren, Organizational Consultant, Performance Excellence, Davis Medical Center •... [more]
-
Medical Mondays Week 2 - Deploying Staff Safely to...
Speaker: Sharon Croteau, MHS, VHA-CM, LSSMBB-c, Improvement Coordinator, VA New England Health Care Syste... [more]
-
Medical Mondays Week 2 - Safety of the Blood Supply
Speaker: Christine Bales, BS, MT (ASCP) I, CQA (ASQ), Vice President, Consulting and Global Services,... [more]
-
Medical Mondays Week 3 - Live Panel Discussion |...
The third week's discussion centers on one of the biggest contributors to medical industry... [more]
-
Medical Mondays Week 3 - Overcoming Resistance: Change...
Speaker: Dawn Allbee, Executive Director Customer Engagement, Joint Commission Center for Transforming He... [more]
-
Medical Mondays Week 3 - Lean & Six Sigma Success...
Speaker: Sandy Furterer, Associate Professor & Department Chair, Department of Engineering... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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Quality in Pop Culture
Celebrate World Quality Month by watching examples of quality appearing in pop culture. Quality touches... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Cost of Quality: What is it?
Cost of quality sounds easy to understand but, unfortunately, many misunderstand it. Cost of quality is... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
