Change Management Strategy
Change management experts discuss key steps to consider when approaching employees with change and helping them through the process. Learn about the carrot-and-stick technique—which can be used to motivate employees—and a tool that can make meetings more efficient and keep change management plans on track.
Read Sunil Kaushik's Quality Progress article regarding the carrot-and-stick method as well as additional motivational strategies.
Watch the full interview and read the Quality Progress article about the Joint Commission’s improvement initiatives.
Leading RPA Implementation with Lean Six Sigma
Amitabh Saxena, CEO of Anexas Denmark, discusses robotic process automation, and the benefits of using... [more]
Project Portfolio Management
Marcelo Machado Fernandes, Owner, Operational Excellence, discusses Lean Six Sigma Project Portfolio... [more]
Lean Six Sigma and AI
In this episode of ASQTV, look at how your lean six sigma skills can help your organization effectively... [more]
ITEA: TATA Steel Coke Plant
Rishi Gupta, Senior Manager Process Control, TATA Steel, explains how the Coke Plant team used DMAIC and... [more]
Quality and the Digital Workforce
In this episode, ASQTV takes a quick look at the digital workforce and how quality fits in.
Applying Agile Methodology
Azizeh Elias Constantinescu and Newton Moore, from Underwriters Laboratories, discuss the importance and... [more]
ITEA: Activated-Abacom Team
Luis Tibaldo and his team from SanCor Salud, one of the main Private Medicine Groups nationwide,... [more]
Fei Song and her team from SNERDI, a worldwide technology research and design institute for nuclear... [more]
ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
Cost of Quality: What is it?
Cost of quality sounds easy to understand but, unfortunately, many misunderstand it. Cost of quality is... [more]
Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]