Consumer Product Safety and Quality

Anthony Judge, Senior Quality Engineer, Bosch Engineering North America, discusses developing a process to bring product safety and quality tools together to keep consumers safe and reduce costs.

Effective Business Systems

Scott Bensen, Owner/President, Total Continuous Improvement Information, LLC, describes the key... [more]
Why Continuous Improvement Teams Fail

In this episode, learn about continuous improvement teams: what they are, who should be on them, and... [more]
Change Management

Change is one thing organizations can count on. Learn how to lead, implement and sustain changes successf... [more]
Focusing on the Customer

Jeff Israel, Founder, SatisFaction Strategies, discusses the strategy of brainstorming and mapping out... [more]
The Utility Industry Embraces Quality

Jim Adamson, Director of Supplier Quality Assurance, Pacific Gas and Electric Company, discusses quality... [more]
Blockchain and Quality

One of the terms you often hear when discussing Quality 4.0 or Industry 4.0 is blockchain. Maybe its... [more]
Digital Transformation

When we hear terms like Industry 4.0 and Quality 4.0, they may seem too broad for you and your... [more]
Digital Transformation and Blockchain

On this episode of ASQTV, we take a look at putting your processes through a digital transformation, and... [more]
Kaizen, Buy-In and Efficiency

Using Kaizen methods and having a clear solution in mind, Vinay Goyal, Product Stewardship Project Lead,... [more]
Sherlock Holmes and the Case of Quality Methods

Matthew Barsalou, Statistical Problem Resolution Master Black Belt at BorgWarner Turbo Systems... [more]

Episode 18: Six Sigma

Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
The How and Why of Auditing

Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
ASQ TV Episode 1: The Customer Experience

Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
ASQ TV Episode 2: Culture of Quality

This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
Standards and Auditing

Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
Culture of Quality

Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
ASQ TV Episode 3: Recalls and Quality

Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
Risk Management and Quality

Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
Episode 17: Voice of the Customer

Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
ASQ TV Episode 8: Lean

In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]