Customer Focused Quality Professionals: Moving From SIPOC to COPIS
Arun Hariharan, founder and CEO, The CPi Coach, explains how quality professionals are essential to any organization’s change to a customer-focused organization and how moving from SIPOC to COPIS can get you there.
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2019 ASQ World Conference on Quality and Improvement
Join us in Fort Worth for the Quality Stampede! May 20-22, 2019
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Performance Appraisals Should Lead to Better Performanc...
Alan Austin, President, Targeted Learning, discusses the performance appraisal system, which has become... [more]
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Shared Meanings from Top to Bottom
Charlie Barton, President, Barton Consulting LLC, discusses the importance of shared meanings of words... [more]
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New Era of Quality: Big Data and Predictive Analytics
Nicole Radziwill, Quality Practice Leader, Intelex Technologies Inc., discusses big data and predictive... [more]
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Enhancing Quality through Improved Quality Reports
Gregory (Grisha) Gorodetsky, Safety, Environmental & Quality Manager, Wipro Givon, discusses the... [more]
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The Cause and Effect Diagram
In this episode of ASQTV, we take a closer look at one of the most essential quality tools everyone... [more]
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ABCs of Implementing Risk-Based Thinking
Richard Harpster, Owner, Harpco Systems, Inc, discusses the fundamentals of risk-based thinking and some... [more]
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ISO 22000: A Recipe for Safe Food and Customer Satisfac...
Nancy Nouaimeh, Assistant VP, Quality, Safety and Performance Excellence, Abela & Co, discusses the... [more]
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Quality Tools for Children (Part Two)
Quality professionals use quality tools at work, but they can also use them successfully at home. In... [more]
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Effective Business Systems
Scott Bensen, Owner/President, Total Continuous Improvement Information, LLC, describes the key... [more]
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Successful Virtual Meetings
Murali Mariappan, VP-Organizational Excellence Manager, Citi, discusses the process, technical challenge... [more]
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Cost of Quality: Internal and External Failure Costs
In this episode of ASQTV, we explore the cost of quality, specifically internal and external failure... [more]
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Learn More About myASQ Finance
Please view this detailed tutorial of the myASQ Finance tool. Approximately 80 minutes.
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2019 ASQ World Conference on Quality and Improvement
Join us in Fort Worth for the Quality Stampede! May 20-22, 2019
-
Performance Appraisals Should Lead to Better Performanc...
Alan Austin, President, Targeted Learning, discusses the performance appraisal system, which has become... [more]
-
Shared Meanings from Top to Bottom
Charlie Barton, President, Barton Consulting LLC, discusses the importance of shared meanings of words... [more]
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Why You Should Care About Quality 4.0
In this episode of ASQTV, we look at the importance of Quality 4.0.
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New Era of Quality: Big Data and Predictive Analytics
Nicole Radziwill, Quality Practice Leader, Intelex Technologies Inc., discusses big data and predictive... [more]
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Enhancing Quality through Improved Quality Reports
Gregory (Grisha) Gorodetsky, Safety, Environmental & Quality Manager, Wipro Givon, discusses the... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
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ASQ TV Episode 8: Lean
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
