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ITEA Judges: Becoming Family

ITEA Master Scorekeeper and Master Trainer, Patti Trapp, explains the opportunities becoming a judge offers quality professionals.

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2019 ASQ WCQI Cheryl Cran
2019 ASQ WCQI Charlene Li
The Big Data Standard

A big data standard has been proposed but the publishing of it is in the future. In the meantime, let’s... [more]
Inspection Division: 2019 Inspector of the Year

Gerald Johnson, United States Air Force, discusses receiving the Inspection Division's 2019 Inspector of... [more]
How BBQ Can Help in a Technologically Disruptive World...
How BBQ Can Help in a Technologically Disruptive World

In a culture of behaviour based quality (BBQ) all employees work in harmony to improve the number of... [more]
Emerging Quality Leader Program

Listen to Emerging Quality Leader Program (EQLP) alumni discuss the unique features of ASQ's career... [more]
Augmented and Virtual Reality in the Workplace

In this episode of ASQTV, we dive into augmented reality (AR) and virtual reality (VR)—what they are,... [more]
2019 WCQI Recap

2019 ASQ World Conference on Quality and Improvement Leading Change Check out what happened in... [more]
2019 International Team Excellence Award Ceremony

On May 22, 2019, the 17 finalists entered the World Conference on Quality and Improvement closing... [more]

Episode 18: Six Sigma

Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
The How and Why of Auditing

Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
ASQ TV Episode 1: The Customer Experience

Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
ASQ TV Episode 2: Culture of Quality

This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
Standards and Auditing

Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
Culture of Quality

Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
ASQ TV Episode 3: Recalls and Quality

Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
Risk Management and Quality

Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
Episode 17: Voice of the Customer

Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
ASQ TV Episode 8: Lean

In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]