ITEA Judges: Becoming Family
ITEA Master Scorekeeper and Master Trainer, Patti Trapp, explains the opportunities becoming a judge offers quality professionals.
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Why Continuous Improvement Teams Fail
In this episode, learn about continuous improvement teams: what they are, who should be on them, and... [more]
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ITEA Structure Leads to Results
Prashant Hoskote, Senior Director- Quality and Service Excellence, Max India Limited, discusses the role... [more]
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Building Bridges to the C-Suite
In this episode, learn about how to make inroads into the C-suite. ASQ Training Course, "The Case for... [more]
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2018 ITEA Ceremony
The full award ceremony held at the ASQ World Conference on Quality and Improvement, May 2, 2018,... [more]
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Effective Communication Using Quality Tools
Sam Yankelevitch, CEO, Xpress Lingo Solutions, discusses the importance of using quality tools to... [more]
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Align Objectives for Great Results
2016 International Team Excellence Award Finalist, “Complaint Busters” team, was awarded bronze-level... [more]
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ITEA Green Foam Team
At the 2015 ASQ World Conference on Quality and Improvement, several ASQ International Team Excellence... [more]
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Design for Six Sigma Helps Team Succeed
Samarco Mining uses teams to take on quality projects. Maycon Athayde, member of Samarco Mining's team... [more]
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Organization-Wide Strategy Planning
Cedro Toro, CEO of KPI Fire Strategy Execution Software, suggests a four-step method to set... [more]
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Northrop Grumman Team Saves Money
A positive work culture helped a team from Northrop Grumman with a process improvement project.
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Effective Business Systems
Scott Bensen, Owner/President, Total Continuous Improvement Information, LLC, describes the key... [more]
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Why Continuous Improvement Teams Fail
In this episode, learn about continuous improvement teams: what they are, who should be on them, and... [more]
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Change Management
Change is one thing organizations can count on. Learn how to lead, implement and sustain changes successf... [more]
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Focusing on the Customer
Jeff Israel, Founder, SatisFaction Strategies, discusses the strategy of brainstorming and mapping out... [more]
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The Utility Industry Embraces Quality
Jim Adamson, Director of Supplier Quality Assurance, Pacific Gas and Electric Company, discusses quality... [more]
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Blockchain and Quality
One of the terms you often hear when discussing Quality 4.0 or Industry 4.0 is blockchain. Maybe its... [more]
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Digital Transformation
When we hear terms like Industry 4.0 and Quality 4.0, they may seem too broad for you and your... [more]
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Digital Transformation and Blockchain
On this episode of ASQTV, we take a look at putting your processes through a digital transformation, and... [more]
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Kaizen, Buy-In and Efficiency
Using Kaizen methods and having a clear solution in mind, Vinay Goyal, Product Stewardship Project Lead,... [more]
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Sherlock Holmes and the Case of Quality Methods
Matthew Barsalou, Statistical Problem Resolution Master Black Belt at BorgWarner Turbo Systems... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
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ASQ TV Episode 8: Lean
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
