ITEA Judges: Becoming Family
ITEA Master Scorekeeper and Master Trainer, Patti Trapp, explains the opportunities becoming a judge offers quality professionals.
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Successful Virtual Meetings
Murali Mariappan, VP-Organizational Excellence Manager, Citi, discusses the process, technical challenge... [more]
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2019 ASQ World Conference on Quality and Improvement
Join us in Fort Worth for the Quality Stampede! May 20-22, 2019
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Why Continuous Improvement Teams Fail
In this episode, learn about continuous improvement teams: what they are, who should be on them, and... [more]
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ITEA Structure Leads to Results
Prashant Hoskote, Senior Director- Quality and Service Excellence, Max India Limited, discusses the role... [more]
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Building Bridges to the C-Suite
In this episode, learn about how to make inroads into the C-suite. ASQ Training Course, "The Case for... [more]
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2018 ITEA Ceremony
The full award ceremony held at the ASQ World Conference on Quality and Improvement, May 2, 2018,... [more]
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Effective Communication Using Quality Tools
Sam Yankelevitch, CEO, Xpress Lingo Solutions, discusses the importance of using quality tools to... [more]
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Align Objectives for Great Results
2016 International Team Excellence Award Finalist, “Complaint Busters” team, was awarded bronze-level... [more]
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ITEA Green Foam Team
At the 2015 ASQ World Conference on Quality and Improvement, several ASQ International Team Excellence... [more]
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Design for Six Sigma Helps Team Succeed
Samarco Mining uses teams to take on quality projects. Maycon Athayde, member of Samarco Mining's team... [more]
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TQM: The History and the Now
In this episode, we explore total quality management’s (TQM) beginnings and how it’s used to build and... [more]
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Basic Tools, New Applications
In this episode of ASQTV, experts advise not to overlook the basic tools and fundamental approaches when... [more]
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Ascend Webinar Series: Digital Transformation & the...
Skilled at developing solutions that help organizations and leaders, presenter Rebekah Kowalski shares... [more]
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Executive Summary: Digital Transformation & The...
As the definition of quality has evolved in the digital age, our organizations are restructuring - and... [more]
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Effective 21st Century Quality Leadership
Mike Turner, Managing Partner, Oakland Consulting, discusses the business challenges of the 21st... [more]
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Cost of Quality: Prevention Costs
In this episode of ASQTV, we explore prevention costs, including specifications and training.
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Strategic Financial Metrics for Quality
Loran Cox, Director, Global Business Solutions, One Tower, discusses the financial metrics involved in... [more]
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ISO and QMS
Colin Gray, President, Cavendish Scott Inc, discusses the similarities and differences of ISO and QMS,... [more]
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Cost of Quality: Appraisal Costs
In this episode of ASQTV, we explore the cost of quality, specifically appraisal costs.
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Budgeting For—And Using—Cost of Quality
Irene Dudley, Director Safety and Quality Assurance AECOM/URS/EG&G, explains a situation where her... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
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ASQ TV Episode 8: Lean
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
