Fabrice Bouchereau, Senior Systems Improvement Facilitator, ProcessZen Consulting, discusses how Agile, a common project management method used for... [more]
This project focused on improving a flatness-testing system. Utilizing the DMAIC, Kepner Tregoe, and TRIZ methodologies, the team employed affinity... [more]
Boon Rawd Brewery, owner of Singha Beer, used a customized Quality Function Deployment (QFD) model to analyze customer desires. https://secure.asq.... [more]
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how it weaves both elements through its... [more]
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