Plan-do-check-act, or PDCAA, is not only the name of a popular process improvement method, it's also the title of a music CD released earlier this... [more]
Tags: Air Guitar PDCA process improvement Rebeca Qualls Recovery Council
This episode is about elements of process improvement. A Mexican automotive parts manufacturer shares its improvement story. An expert in... [more]
Tags: Air Guitar continental guadalajara mexico PDCA PDSA process improvement quality Rebeca Qualls Recovery Council Root Cause Standards Stephen Hacker Team Tool Transformation Transformational Quality