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    Videos with keyword "Baldrige"

    • Jo Ann Jenkins, AARP: Service Quality, the Baldrige Framework, and Change

      Jo Ann Jenkins, AARP: Service Quality, the Baldrige Framework, and Change

      Jo Ann Jenkins, CEO at AARP, discusses innovative service quality, the process of change, and the importance of a quality framework.

      Tags: AARP Baldrige Baldrige National Quality Award framework Jo Ann Jenkins quality

    • Herve Humler, Co-Founder and President, Ritz-Carlton: Ladies and Gentlemen, a Culture of Quality

      Herve Humler, Co-Founder and President, Ritz-Carlton: Ladies and Gentlemen, a Culture of Quality

      Ritz-Carlton’s Herve Humler, co-founder and president, describes how empowered employees lead to a solid quality culture and increased bottom-line... [more]

      Tags: Baldrige Carlton culture of quality hospitality Marriott quality Ritz Ritz-Carlton

    • Quality In Government, Large and Small

      Quality In Government, Large and Small

      Manu Vora and V.K. Agnihotri advocate quality in government by discussing quality's role in the government of India now and for the... [more]

      Tags: 5S Baldrige government india ISO Manu Vora process improvement quality V. K. Agnihotri

    • Manu Vora Discusses Government Quality in India

      Manu Vora Discusses Government Quality in India

      Manu Vora, Advisor, ASQ India, discusses how quality can, as is, assisting the government of India make improvements throughout agencies, schools,... [more]

      Tags: Baldrige education government health care Healthcare india ISO 14001 ISO 26000 ISO 9001 Manu Vora

    • School District Receives Baldrige Honors: Performance Excellence in Education

      School District Receives Baldrige Honors: Performance Excellence in Education

      In this interview, JoAnn Sternke, superintendent of the Pewaukee School District (PSD), reflects on PSD's road to receiving the prestigious 2013... [more]

      Tags: Baldrige benchmarking best practices continuous improvement innovation JoAnn Sternke Pewaukee School District quality in education

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    • Video Channels
      • *Trending on ASQTV
      • Careers
        • ASQ Testimonials
        • Certification
        • Developing Quality Skills
        • Impact of Quality
        • Quality for Life
        • Quality Skills
        • The Meaning of Quality: An ESTIEM Series with Greg Watson
        • Translated Video
        • View All
      • Cost of Quality
        • Defined
        • View All
      • Industry/Specialty
        • Auditing
        • Education
        • Government
        • Healthcare
        • Manufacturing
        • Measurement & Statistics
        • Service
        • View All
      • Lean & Six Sigma
        • Lean
        • Lean Six Sigma
        • Six Sigma
        • View All
      • Medical Mondays
        • Week 1: Quality in Healthcare
        • Week 2: Managing Essential People and Practices in an Uncertain Healthcare Landscape
        • Week 3: Applying Technology to a Rapidly Changing Healthcare Environment
        • Week 4: The Big Pivot: Responding to COVID-19 With Quality Measures
        • View All
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        • CEOs on Quality
        • Culture of Quality
        • Customer Experience
        • Innovation
        • Leadership & Management
        • Quality Management Systems
        • Risk Management
        • Supply Chain
        • Team Success
        • View All
      • Products & Services
      • Quality 4.0
      • Quality Standards
        • Basics of the ISO 9001 revision
        • Changes
        • Effect on industries and business models
        • ISO 14001
        • Risk, Global, and More
        • Transitioning
        • View All
      • Risk Mitigation Tool Kit
      • Tools
        • Basic Seven
        • Calibration
        • Data
        • Idea Generation and Creativity
        • Process Improvement
        • Quality Function Deployment (QFD)
        • Root Cause Analysis (RCA)
        • View All
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        • Ascend Webinar Series
        • View All
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    With members and customers in over 130 countries, ASQ brings together the people, ideas and tools that make our world work better.

    ASQ celebrates the unique perspectives of our community of members, staff and those served by our society. Collectively, we are the voice of quality, and we increase the use and impact of quality in response to the diverse needs in the world.

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