In this episode of ASQTV, we explore the cost of quality, specifically internal and external failure costs. Learn more about internal... [more]
Tags: continuous improvement Cost of Poor Quality cost of quality External Failure Internal Failure
Behind the scenes of every purchase is the cost of quality. While a price can affect your perception of a product's quality, it also represents your... [more]
Tags: Cost of Poor Quality cost of quality Customer Perception Feiesleben Pricing
