Katie Castree, senior performance improvement specialist, Hospital Sisters Health System, explains an effective data collection tool that gathers... [more]
Tags: data collection Healthcare Katie Castree patients Sisters Hospital voice of the customer
Audits ensure that organizations that have implemented standards such as ISO 9001 and are following all the requirements. Also learn tips to reduce... [more]
Tags: audit auditee auditor data collection dennis arter finding sheet quality tool
 (1).jpg)
