In this episode, we explore total quality management’s (TQM) beginnings and how it’s used to build and sustain a culture of quality today.
Bev Daniels, Director, Operational Excellence and Master Black Belt, IDEXX Laboratories, suggests quality professionals revisit W. Edwards Deming's... [more]
It's time to take a look back at notable thought leaders who revolutionized the field. These gurus stood up to the status quo, driven by their... [more]
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