In this episode, we explore total quality management’s (TQM) beginnings and how it’s used to build and sustain a culture of quality today.
Tags: Deming Feigenbaum Ishikawa Juran quality culture Total Quality Control Total Quality Management TQM
Bev Daniels, Director, Operational Excellence and Master Black Belt, IDEXX Laboratories, suggests quality professionals revisit W. Edwards Deming's... [more]
It's time to take a look back at notable thought leaders who revolutionized the field. These gurus stood up to the status quo, driven by their... [more]
