ASQ - The Global Voice of Quality
There are important differences between nonconformance, corrective, and preventive actions and the steps for each process.
"Separate Steps,"... [more]
Dennis Arter offers tips and techniques about assessing and managing risk with the help of risk catalogs and the ATM method (Accept-Transfer-Mitigate)... [more]
Audits ensure that organizations that have implemented standards such as ISO 9001 and are following all the requirements. Also learn tips to reduce... [more]
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the how and why of auditing standards. Plus, tips... [more]
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.