In this episode, we explore total quality management’s (TQM) beginnings and how it’s used to build and sustain a culture of quality today.
In this episode, ASQ TV defines and explains cost of quality, identifies its link with pricing and shows "unquality" at its finest. ASQ... [more]
Cost of quality sounds easy to understand but, unfortunately, many misunderstand it. Cost of quality is defined and illustrated through the story of... [more]
