Your voice of the customer (VOC) data is an essential tool for engaging your customers, enhancing their experiences and compelling them to purchase... [more]
Tags: careers internet of things IoT Quality 4.0 quality professional soft skills technical expertise VOC voice of the customer
In this episode of ASQTV, we look at you, the customer. ASQ Customer Feedback Page - HERE Arun Hariharan Interview - HERE Jim Duarte Interview - HE... [more]
Tags: Arun Hariharan COPIS customer expectations customer experience internet of things Jim Duarte quality SIPOC voice of the customer
