In this episode of ASQTV, we look at you, the customer. ASQ Customer Feedback Page - HERE Arun Hariharan Interview - HERE Jim Duarte Interview - HE... [more]
Tags: Arun Hariharan COPIS customer expectations customer experience internet of things Jim Duarte quality SIPOC voice of the customer
Jim Duarte, Principal, LJ Duarte and Associates Consulting, explains how the internet of things is shaping product development and why quality... [more]
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