Joint Commission President and CEO Mark R. Chassin, M.D., explains the robust process improvement program, which combines lean Six Sigma and change... [more]
Joint Commission President and CEO Mark R. Chassin, M.D., discusses whether the ISO 9001 standard can benefit healthcare organizations.
Joint Commission President and CEO Mark R. Chassin, M.D., discusses how lean and Six Sigma can improve healthcare quality. And he looks ahead to what... [more]
