Joint Commission President and CEO Mark R. Chassin, M.D., explains the robust process improvement program, which combines lean Six Sigma and change... [more]
Tags: change management Joint Commission lean Mark R. Chassin robust process improvement six sigma
Joint Commission President and CEO Mark R. Chassin, M.D., discusses whether the ISO 9001 standard can benefit healthcare organizations.
Tags: change management Helathcare Joint Commission lean Mark R. Chassin six sigma
Joint Commission President and CEO Mark R. Chassin, M.D., discusses how lean and Six Sigma can improve healthcare quality. And he looks ahead to what... [more]
Tags: change management Healthcare Joint Commission lean Mark R. Chassin six sigma
