In this episode, learn about the concept of the hidden factory and how it can affect any organization regardless of industry. And discover how it can... [more]
Tags: Armand V. Feigenbaum error rates Hidden Factory Janet Bautista Smith key process indicators KPIs metrics Productivity Quality Progress
Fabrice Bouchereau, Senior Systems Improvement Facilitator, ProcessZen Consulting, discusses the importance of having measurements, but to take the... [more]
Tags: Fabrice Bouchereau Key Performance Indicators KPI metrics ProcessZen Consulting
In this webcast, author Janet B. Smith introduces the art of integrating various systems and auditing, in order to position internal auditing as a... [more]
Tags: auditing metrics Process risk risk management strategic planning webcast webinar
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