ASQ - The Global Voice of Quality
In this episode of ASQTV, we look at you, the customer.
ASQ Customer Feedback Page - HERE
Arun Hariharan Interview - HERE
Jim Duarte Interview - HE... [more]
internet of things
voice of the customer
Loran Cox, Director, Global Business Solutions, One Tower, discusses the financial metrics involved in successful project planning.
Global Business Solutions
Strategic Financial Metrics
successful project planning
Join us in Fort Worth for the Quality Stampede!
May 20-22, 2019
This webinar will focus on a discussion of the future of the workforce. Today, the war for talent is more competitive than ever, which is requiring... [more]
Charlie Barton, President, Barton Consulting LLC, discusses the importance of shared meanings of words for organizations, and the negative business... [more]
Barton Consulting LLC
Jeff Israel, Founder, SatisFaction Strategies, discusses the strategy of brainstorming and mapping out all the Moments of Truth in order to... [more]
customer journey map
Customer Supplier Division
Moment of Truth
Jim Adamson, Director of Supplier Quality Assurance, Pacific Gas and Electric Company, discusses quality and the benefits of collaboration within the... [more]
Pacific Gas and Electric
One of the terms you often hear when discussing Quality 4.0 or Industry 4.0 is blockchain. Maybe its most well-known use currently is for bitcoin,... [more]
When we hear terms like Industry 4.0 and Quality 4.0, they may seem too broad for you and your organization to be able to take any specific action.... [more]
ITEA Master Scorekeeper and Master Trainer, Patti Trapp, explains the opportunities becoming a judge offers quality professionals.