Alka Jarvis is the co-author of Successful Management of Cloud Computing and DevOps (ASQ Quality Press) with Prakash Anand and Johnson Jose. Alka sat... [more]
Your voice of the customer (VOC) data is an essential tool for engaging your customers, enhancing their experiences and compelling them to purchase... [more]
Technology continues to evolve, so should your skill set. Learn About Quality 4.0 https://asq.org/quality-resources/quality-4-0 Quality 4.0... [more]
Pat La Londe and Liz Keim oversaw research into the future of the quality professional. In this episode, the ASQ past chairs discuss new competencies... [more]
