Your voice of the customer (VOC) data is an essential tool for engaging your customers, enhancing their experiences and compelling them to purchase... [more]
Tags: careers internet of things IoT Quality 4.0 quality professional soft skills technical expertise VOC voice of the customer
Technology continues to evolve, so should your skill set. Quality 4.0 is More Than Technology... [more]
Tags: careers Quality 4.0 quality professional soft skills technical expertise
Pat La Londe and Liz Keim oversaw research into the future of the quality professional. In this episode, the ASQ past chairs discuss new competencies... [more]
Tags: future of quality Liz Keim Pat La Londe quality professional
