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    Videos with keyword "quality"

    • Ascend Webinar Series: Future of the Workforce and Implications for Quality

      Ascend Webinar Series: Future of the Workforce and Implications for Quality

      This webinar will focus on a discussion of the future of the workforce.  Today, the war for talent is more competitive than ever, which is requiring... [more]

      Tags: quality webinar workforce

    • Shared Meanings from Top to Bottom

      Shared Meanings from Top to Bottom

      Charlie Barton, President, Barton Consulting LLC, discusses the importance of shared meanings of words for organizations, and the negative business... [more]

      Tags: Barton Consulting LLC Charlie Barton definitions KPI quality shared meanings

    • Focusing on the Customer

      Focusing on the Customer

      Jeff Israel, Founder, SatisFaction Strategies, discusses the strategy of brainstorming and mapping out all the Moments of Truth in order to... [more]

      Tags: brainstorm Customer Focus customer journey map Customer Supplier Division Jeff Israel Moment of Truth Pareto Principle quality SatisFaction Strategies

    • The Utility Industry Embraces Quality

      The Utility Industry Embraces Quality

      Jim Adamson, Director of Supplier Quality Assurance, Pacific Gas and Electric Company, discusses quality and the benefits of collaboration within the... [more]

      Tags: benchmarking Collaboration Jim Adamson Pacific Gas and Electric quality Utility Industry

    • Blockchain and Quality

      Blockchain and Quality

      One of the terms you often hear when discussing Quality 4.0 or Industry 4.0 is blockchain. Maybe its most well-known use currently is for bitcoin,... [more]

      Tags: bitcoin blockchain cryptocurrency digital transformation industry 4.0 quality Quality 4.0

    • Digital Transformation

      Digital Transformation

      When we hear terms like Industry 4.0 and Quality 4.0, they may seem too broad for you and your organization to be able to take any specific action.... [more]

      Tags: automation digital transformation improvement processes quality

    • ITEA Judges: Becoming Family

      ITEA Judges: Becoming Family

      ITEA Master Scorekeeper and Master Trainer, Patti Trapp, explains the opportunities becoming a judge offers quality professionals.

      Tags: ITEA org excellence Patti Trapp quality Team Excellence team success

    • ITEA Structure Leads to Results

      ITEA Structure Leads to Results

      Prashant Hoskote, Senior Director- Quality and Service Excellence, Max India Limited, discusses the role the International Team Excellence Award... [more]

      Tags: Hoskote ITEA Max India organizational quality quality Team Team Excellence Teams

    • Process Mapping Basics

      Process Mapping Basics

      The terms process mapping and flowchart are often used interchangeably and it isn't necessarily wrong to do so. However, for simplicity's sake-and to... [more]

      Tags: flowchart process map process mapping quality

    • Becoming—and Remaining—An Engaged Company

      Becoming—and Remaining—An Engaged Company

      Alyce Nelson, Executive Coach & Quality Principal, FAS. Inc., discusses how to keep staff engaged and how to keep from derailing organizational en... [more]

      Tags: Alyce Nelson employee engagement engagement Gallup Poll organizational excellence quality quit and stay

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        • Team Success
        • View All
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        • Basics of the ISO 9001 revision
        • Changes
        • Effect on industries and business models
        • Risk, Global, and More
        • Transitioning
        • View All
      • Risk Mitigation Tool Kit
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        • Calibration
        • Data
        • Idea Generation and Creativity
        • Process Improvement
        • Quality Function Deployment (QFD)
        • Root Cause Analysis (RCA)
        • View All
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    With members and customers in over 130 countries, ASQ brings together the people, ideas and tools that make our world work better.

    ASQ celebrates the unique perspectives of our community of members, staff and those served by our society. Collectively, we are the voice of quality, and we increase the use and impact of quality in response to the diverse needs in the world.

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