Joint Commission President and CEO Mark R. Chassin, M.D., discusses whether the ISO 9001 standard can benefit healthcare organizations.
Joint Commission President and CEO Mark R. Chassin, M.D., discusses how lean and Six Sigma can improve healthcare quality. And he looks ahead to what... [more]
Certified Black Belt Kevin Holston discusses how he uses Six Sigma tools in his everyday life. As a Process Analyst, he gives several humorous... [more]
Daro Mott and Steve Pollock discuss their book, Coaching Green Belts for Sustainable Success.
In this episode, review what makes both lean and Six Sigma such powerful approaches. It’s not about which approach is better, but how bringing in... [more]
Celebrate World Quality Month by watching examples of quality appearing in pop culture. Quality touches nearly all aspects of society. And it’s not... [more]
A positive work culture helped a team from Northrop Grumman with a process improvement project.
In this episode, see examples of the difference a Six Sigma-level of quality can make, take a look at before and after pictures of lean tools being... [more]
