Your voice of the customer (VOC) data is an essential tool for engaging your customers, enhancing their experiences and compelling them to purchase... [more]
Tags: careers internet of things IoT Quality 4.0 quality professional soft skills technical expertise VOC voice of the customer
Technology continues to evolve, so should your skill set. Learn About Quality 4.0 https://asq.org/quality-resources/quality-4-0 Quality 4.0... [more]
Tags: careers Quality 4.0 quality professional soft skills technical expertise
Ryan Suydam, chief experience officer, Client Savvy, discusses feedback, feedback events, and the most effective way to process both.
Tags: feedback feedback events process improvement quality Ryan Suydam soft skills