Stephen Hacker, founder, Transformation Systems International, discusses the need for quality professionals to become leaders for change, how the... [more]
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Stephen Hacker explains that process improvement is essential but not enough. We need to transform. Learn more at http://asq.org/quality-progress/2... [more]
Tags: process improvement Standards Stephen Hacker Transformation Transformational Quality
This episode is about elements of process improvement. A Mexican automotive parts manufacturer shares its improvement story. An expert in... [more]
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