Voice of the Customer and Internet of Things

Your voice of the customer (VOC) data is an essential tool for engaging your customers, enhancing their experiences and compelling them to purchase again AND, just as important, discussing your product/service online. Connected, Intelligent, Automated https://asq.org/quality-press/display-item?item=H1567 Become Certified https://asq.org/cert Quality 4.0 Channel https://videos.asq.org/product-category/channel/quality-4-0