Likert Scales and Data Analysis
Advice on gathering and analyzing data in organizations, tips on using Likert scales, and a case study on leveraging data to help the bottom line.
<br/ ><br/ >Chris McMillan's Full Interview<br/ >Full Case Study by Sivaram Pandravada and Thimmiah Gurunatha<br/ >"Likert Scales and Data Analyses", I. Elaine Allen and Christopher A. Seaman, QP, 2007
-
Approaches to Root Cause Analysis
In this episode, we examine five common approaches to root cause analysis approaches and when to use the... [more]
-
Quality Software and Thorough Testing
Bhaumik Shroff, Test Automation Architect at OTC Global Holdings, discusses the development of quality... [more]
-
Quality 4.0: Positioning for Future Success
Christopher Colaw, Senior Manager of Quality and Mission Success at Lockheed Martin, discusses Quality... [more]
-
Developing Idea Generation Skills: TRIZ
Sunil Kumar V. Kaushik, Business Program Manager at Microsoft, discusses TRIZ, and how this theory of... [more]
-
Leading RPA Implementation with Lean Six Sigma
Amitabh Saxena, CEO of Anexas Denmark, discusses robotic process automation, and the benefits of using... [more]
-
Applying Agile Methodology
Azizeh Elias Constantinescu and Newton Moore, from Underwriters Laboratories, discuss the importance and... [more]
-
ITEA: Activated-Abacom Team
Luis Tibaldo and his team from SanCor Salud, one of the main Private Medicine Groups nationwide,... [more]
-
ITEA: SNERDI
Fei Song and her team from SNERDI, a worldwide technology research and design institute for nuclear... [more]
-
ITEA: Tapping Yoke
Fatima Ismail Ahmed Abdalla Mohamed and her team from EGA, the world’s largest ‘premium aluminum’... [more]
-
Winning the Race to Quality 4.0—Part 2
In this episode, part two of the two-part series, Dave Ryeson, Associate Director of Boston Consulting... [more]
-
Approaches to Root Cause Analysis
In this episode, we examine five common approaches to root cause analysis approaches and when to use the... [more]
-
Quality Software and Thorough Testing
Bhaumik Shroff, Test Automation Architect at OTC Global Holdings, discusses the development of quality... [more]
-
Quality 4.0: Positioning for Future Success
Christopher Colaw, Senior Manager of Quality and Mission Success at Lockheed Martin, discusses Quality... [more]
-
ASQ Learning Management System Update
Learn about the updated features of the new learning management system (LMS), implemented to improve... [more]
-
ASQ Awards and Medals Recipients
A roundup of ASQ’s award recipients and medalists for 2020.
-
Developing Idea Generation Skills: TRIZ
Sunil Kumar V. Kaushik, Business Program Manager at Microsoft, discusses TRIZ, and how this theory of... [more]
-
The Standards Check In
A check in on the status of general standards revisions, plus new standards being published in 2020.
-
Leading RPA Implementation with Lean Six Sigma
Amitabh Saxena, CEO of Anexas Denmark, discusses robotic process automation, and the benefits of using... [more]
-
Project Portfolio Management
Marcelo Machado Fernandes, Owner, Operational Excellence, discusses Lean Six Sigma Project Portfolio... [more]
-
Lean Six Sigma and AI
In this episode of ASQTV, look at how your lean six sigma skills can help your organization effectively... [more]
-
Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
-
The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
-
ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
-
ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
-
Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
-
Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
-
Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
-
ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
-
Cost of Quality: What is it?
Cost of quality sounds easy to understand but, unfortunately, many misunderstand it. Cost of quality is... [more]
-
Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
