Likert Scales and Data Analysis
Advice on gathering and analyzing data in organizations, tips on using Likert scales, and a case study on leveraging data to help the bottom line.
Chris McMillan's Full Interview
Full Case Study by Sivaram Pandravada and Thimmiah Gurunatha
"Likert Scales and Data Analyses", I. Elaine Allen and Christopher A. Seaman, QP, 2007
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ISO and QMS
Colin Gray, President, Cavendish Scott Inc, discusses the similarities and differences of ISO and QMS,... [more]
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2019 ASQ World Conference on Quality and Improvement
Join us in Fort Worth for the Quality Stampede! May 20-22, 2019
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Performance Appraisals Should Lead to Better Performanc...
Alan Austin, President, Targeted Learning, discusses the performance appraisal system, which has become... [more]
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Shared Meanings from Top to Bottom
Charlie Barton, President, Barton Consulting LLC, discusses the importance of shared meanings of words... [more]
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New Era of Quality: Big Data and Predictive Analytics
Nicole Radziwill, Quality Practice Leader, Intelex Technologies Inc., discusses big data and predictive... [more]
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Enhancing Quality through Improved Quality Reports
Gregory (Grisha) Gorodetsky, Safety, Environmental & Quality Manager, Wipro Givon, discusses the... [more]
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The Cause and Effect Diagram
In this episode of ASQTV, we take a closer look at one of the most essential quality tools everyone... [more]
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ABCs of Implementing Risk-Based Thinking
Richard Harpster, Owner, Harpco Systems, Inc, discusses the fundamentals of risk-based thinking and some... [more]
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ISO 22000: A Recipe for Safe Food and Customer Satisfac...
Nancy Nouaimeh, Assistant VP, Quality, Safety and Performance Excellence, Abela & Co, discusses the... [more]
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Quality Tools for Children (Part Two)
Quality professionals use quality tools at work, but they can also use them successfully at home. In... [more]
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ISO and QMS
Colin Gray, President, Cavendish Scott Inc, discusses the similarities and differences of ISO and QMS,... [more]
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Budgeting For—And Using—Cost of Quality
Irene Dudley, Director Safety and Quality Assurance AECOM/URS/EG&G, explains a situation where her... [more]
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Successful Virtual Meetings
Murali Mariappan, VP-Organizational Excellence Manager, Citi, discusses the process, technical challenge... [more]
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Cost of Quality: Internal and External Failure Costs
In this episode of ASQTV, we explore the cost of quality, specifically internal and external failure... [more]
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Learn More About myASQ Finance
Please view this detailed tutorial of the myASQ Finance tool. Approximately 80 minutes.
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2019 ASQ World Conference on Quality and Improvement
Join us in Fort Worth for the Quality Stampede! May 20-22, 2019
-
Performance Appraisals Should Lead to Better Performanc...
Alan Austin, President, Targeted Learning, discusses the performance appraisal system, which has become... [more]
-
Shared Meanings from Top to Bottom
Charlie Barton, President, Barton Consulting LLC, discusses the importance of shared meanings of words... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
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ASQ TV Episode 8: Lean
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
