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Likert Scales and Data Analysis

Advice on gathering and analyzing data in organizations, tips on using Likert scales, and a case study on leveraging data to help the bottom line.
<br/ ><br/ >Chris McMillan's Full Interview<br/ >Full Case Study by Sivaram Pandravada and Thimmiah Gurunatha<br/ >"Likert Scales and Data Analyses", I. Elaine Allen and Christopher A. Seaman, QP, 2007

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2019 ASQ WCQI Cheryl Cran
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