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    Most Viewed Videos

    • Cost of Quality

      Cost of Quality

      In this episode, ASQ TV defines and explains cost of quality, identifies its link with pricing and shows... [more]

      Tags: Apple, Cost, cost of quality, Feigenbaum, Pricing,

    • ASQ TV Episode 6: Certifications

      ASQ TV Episode 6: Certifications

      In this episode of ASQ TV, we catch up with ASQ past chair Jim Rooney as he discusses the value of... [more]

      Tags: ASQ, Barry Craner, Baska Kotte, body of knowledge, Brianna Salas,

    • The Cause and Effect Diagram

      The Cause and Effect Diagram

      In this episode of ASQTV, we take a closer look at one of the most essential quality tools everyone... [more]

      Tags: brainstorm, cause and effect diagram, fishbone diagram, fishikawa diagram, Ishikawa,

    • The Hidden Factory

      The Hidden Factory

      In this episode, learn about the concept of the hidden factory and how it can affect any organization... [more]

      Tags: Armand V. Feigenbaum, error rates, Hidden Factory, Janet Bautista Smith, key process indicators,

    • Root Cause Analysis for Beginners (Part 1 of 2)

      Root Cause Analysis for Beginners (Part 1 of 2)

      Jim Rooney, an ASQ Fellow and quality veteran with more than 30 years' experience in numerous... [more]

      Tags: CAPA, Corrective Action, preventive action, quality tool, RCA,

    • David Cote, Honeywell: The Importance of Continuous Improvement

      David Cote, Honeywell: The Importance of Continuous Imp...

      David Cote, CEO at Honeywell, explains how continuous improvement must be channeled into the business to... [more]

      Tags: continuous improvement, David Cote, Honeywell, manufacturing

    • Preparing for a Certification Exam: Tips and Advice

      Preparing for a Certification Exam: Tips and Advice

      ASQ certification-holders offer practical tips and friendly advice on getting ready for certification... [more]

      Tags: Baska Kotte, Brianna Salas, career development, certification, exam preparation,

    • TQM: The History and the Now

      TQM: The History and the Now

      In this episode, we explore total quality management’s (TQM) beginnings and how it’s used to build and... [more]

      Tags: Deming, Feigenbaum, Ishikawa, Juran, quality culture,

    • ASQ Certification at 50

      ASQ Certification at 50

      ASQ's first certification exam was held in 1968. Now, 50 years later, ASQ has granted nearly 500,000... [more]

      Tags: ASQ, ASQ certification, certification, professional development, quality professionals

    • Utilizing 5S in Everyday Life

      Utilizing 5S in Everyday Life

      ASQ member Alexander Tucker is a Chemist at Capsugel. While quality is important on the job, he has been... [more]

      Tags: 5S, Alexander Tucker, Capsugel, quality for life

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      • Complex Service Delivery Processes Fourth Edition
      • Cost of Quality
        • Defined
        • View All
      • Industry/Specialty
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        • Measurement & Statistics
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        • View All
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        • View All
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      • Quality 4.0
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        • Basics of the ISO 9001 revision
        • Changes
        • Effect on industries and business models
        • Risk, Global, and More
        • Transitioning
        • View All
      • Risk Mitigation Tool Kit
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        • Basic Seven
        • Calibration
        • Data
        • Idea Generation and Creativity
        • Process Improvement
        • Quality Function Deployment (QFD)
        • Root Cause Analysis (RCA)
        • View All
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    With members and customers in over 130 countries, ASQ brings together the people, ideas and tools that make our world work better.

    ASQ celebrates the unique perspectives of our community of members, staff and those served by our society. Collectively, we are the voice of quality, and we increase the use and impact of quality in response to the diverse needs in the world.

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