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New To Quality
If you're new to quality, this episode is for you! Learn how to earn a higher salary, discover the seven... [more]
Align Objectives for Great Results
2016 International Team Excellence Award Finalist, “Complaint Busters” team, was awarded bronze-level... [more]
Big Data and the Quality Professional
Quality professionals have a wonderful opportunity to use their skills within the world of big data. Jim... [more]
Taking Control of the Internet of Things
Jim Duarte, Principal, LJ Duarte and Associates Consulting, explains how the internet of things is... [more]
You Deliver a Service
Whether you work in manufacturing, government, education, healthcare, or (of course) the service sector,... [more]
Benchmarking
Today, we’ll learn the basics of benchmarking, review the recommended six phases of a successful... [more]