• Share
  • Share
Smart Manufacturing and the Future of Technology in Manufacturing

Smart Manufacturing and the Future of Technology in Manufacturing

In this episode of ASQTV, we explain what smart manufacturing is and see what role data plays in... [more]

Big Data and the Quality Professional

Big Data and the Quality Professional

Quality professionals have a wonderful opportunity to use their skills within the world of big data. Jim... [more]

Taking Control of the Internet of Things

Taking Control of the Internet of Things

Jim Duarte, Principal, LJ Duarte and Associates Consulting, explains how the internet of things is... [more]

Using Surveys to Predict Customer Loyalty

Using Surveys to Predict Customer Loyalty

Alexander Edwards, president, Strategic Vision, explains that surveys can help predict future behavior.... [more]

Customer Journey Maps

Customer Journey Maps

Lisa Custer, principal, Firefly Consulting, suggests using a customer journey map in order to use your... [more]

Voice of the Customer: Connecting Through Emotion and Quality

Voice of the Customer: Connecting Through Emotion and Quality

In this episode, Lisa Custer, principal, Firefly Consulting, explains the multiple uses of a customer... [more]